t e r m s & c o n d i t i o n s
• 50% deposit required for all bookings.
• Booking dates are NOT secure until a deposit is received.
• Deposits are non-refundable.
• Prices quoted will only remain valid for 2 weeks. Prices are subject to change after quote has expired.
• Cancellations made at any time, will forfeit your deposit.
• Postponements: If you choose to book an alternate date within 6 months of the original date, your original deposit will be forfeited and will be required to pay another deposit.
• Any changes to booking (ie. A member of your group chooses to do their own makeup) less than 6 months prior to booking date, you will forfeit 50% of the cancelled persons charge.
Booking Policies for COVID-19:
Brittany Rose Makeup will be complying with all government health orders and regulations and we can assure all staff are fully vaccinated.
Due to current government restrictions, we unfortunately are only able to accept vaccinated clients before Dec 15th 2021. From this date onwards, all clients are accepted.
Due to the nature of the service provided we ask that:
• If you are feeling unwell, please notify us immediately and we will try to reschedule your appointment. If the appointment is unable to be rescheduled, all deposits will be held as a credit for future use.
• Guests will not be allowed to attend your appointment due to current government restrictions.
Cancellations/Postponements due to COVID-19:
• Cancellations made at any time due to COVID-19, will result in a credit to use towards future bookings. Credits are valid for 2 years from the date issued.
• Postponements: If you choose to book an alternate date due to COVID-19, your original deposit will be transferred to your new booking date without penalisation for the first postponement only. If for some reason you will need to postpone again a revised quote will be given reflecting the new pricing for that year.
• In the event that we are not available for your new wedding date, a credit will be issued to use for future bookings. Credits are valid for 2 years from the date issued.
*Square payments incur a 2.25% surcharge
*PayPal payments incur a 3% surcharge
• Please quote the invoice number or booking name as payment reference.
• Final balance must be paid 1 week prior to event or as per invoice due date.
• Please advise which payment method you prefer. Cheques are not accepted.
• A final confirmation will be sent via email 1 week prior to the appointment, to confirm the final details (date, time, location). Please respond to confirm booking.
Minimum Charge Fee:
• A minimum of 3 people per booking is required. If booking for less than 3 people, a fee of $75 per person short will incur.
• Travel fee applies for distances to/from Greystanes, NSW.
Early Morning Start:
• A fee applies to bookings required to depart from Greystanes before 5:30 am.
• A fee applies to bookings requiring a Makeup Artist Assistant.
• Surcharge applies to all public holidays and their associated weekends.
• A trial is mandatory for all brides. Trials are available but not essential for the rest of the bridal party.
• For bookings within the CBD or where parking is restricted you will need to either arrange parking for the makeup artist booked at your hotel or pay the parking fee of the next closest parking facility. Please be aware that some parking centres in the CBD can charge ridiculous fees which are beyond our control.
Other T's & C's:
• The customer agrees, if for some reason Brittany is unable to fulfil the appointment for personal, health, or other reasons, another artist will be sent in her place. If the customer is unsatisfied with this arrangement and has arranged an alternate makeup artist, a full refund will be given.
• If the customer is running late to their appointment they may incur an additional surcharge of $50 per hour or part thereof.
• If the customer allows before and after photo's to be taken, they are giving permission for website/social media/promotional use.
By accepting the invoice/making payment, the customer agrees to all Terms & Conditions listed above.